Pengaruh Strategi Pemasaran Konten terhadap Keputusan Pembelian Konsumen Online: Kajian Literatur
DOI:
https://doi.org/10.70508/d0dtvg40Keywords:
Content Marketing; Purchase Decision; E-commerce; Online Consumer; Literature ReviewAbstract
The rapid development of digital technology has significantly transformed consumer behavior, particularly in the process of searching for information and making online purchasing decisions. The rapid growth of e-commerce has encouraged businesses to adopt more effective, creative, and customer-oriented marketing strategies. One of the most widely used approaches is content marketing, a digital marketing strategy focused on delivering relevant, informative, and valuable content to target audiences. This study aims to examine and synthesize findings from various empirical studies regarding the influence of content marketing strategies on online consumer purchasing decisions. The method employed in this research is a systematic literature review of six relevant academic articles published between 2019 and 2025. The articles were selected based on topic relevance, methodological quality, and accessibility of scientific sources. The findings indicate that content marketing consistently has a positive and significant effect on online consumer purchasing decisions across various digital platforms and consumer groups. Factors such as content relevance, information accuracy, accessibility, content value, and consistency are key dimensions that strengthen this influence. In addition, supporting factors such as electronic word-of-mouth (e-WOM), online customer reviews, and brand trust also contribute to reinforcing the relationship between content marketing and purchasing decisions. This study concludes that well-planned, informative, and authentic content marketing strategies are essential digital marketing tools for increasing consumer interest and purchasing decisions in the modern digital business era.
Downloads
References
Ansari, S., Ansari, G., Ghori, M. U., & Kazi, A. G. (2019). Impact of brand awareness and social media content marketing on consumer purchase decision. Journal of Public Value and Administration Insights, 2(2), 5–10. https://doi.org/10.31580/jpvai.v2i2.896
Atika, R. N., Haidar, K., & Sutrisno. (2024). Pengaruh content marketing dan online customer review terhadap keputusan pembelian online pada Komunitas Pelajar dan Mahasiswa Kabupaten Berau (KPMKB) di Samarinda. Journal of Economic Education and Entrepreneurship Studies, 5(1), 32–43.
Dewi, N. P. A., Fajariah, F., & Suardana, I. M. (2023). Pengaruh content marketing dan electronic word of mouth pada platform TikTok terhadap keputusan pembelian di Shopee. Kompeten: Jurnal Ilmiah Ekonomi dan Bisnis, 1(4), 178–190.
Du Plessis, C. (2022). A scoping review of the effect of content marketing on online consumer behavior. SAGE Open, April–June 2022, 1–17. https://doi.org/10.1177/21582440221093042
Fan, M., & Zhang, C. (2025). Social platform content marketing strategies for sustainable sales growth of local specialty green agricultural products. Frontiers in Sustainable Food Systems, 9, 1609196. https://doi.org/10.3389/fsufs.2025.1609196
Hollebeek, L. D., & Macky, K. (2019). Digital content marketing's role in fostering consumer engagement, trust, and value: Framework, fundamental propositions, and implications. Journal of Interactive Marketing, 45, 27–41. https://doi.org/10.1016/j.intmar.2018.07.003
Kotler, P., & Keller, K. (2019). Marketing management (15th ed.). Pearson Prentice Hall.
Supriatna, A., Nuraidah, N., & Anugrah, T. G. (2022). Pengaruh content marketing terhadap keputusan pembelian pengguna ShopeePay pada masyarakat Kabupaten Karawang. Jurnal Ilmiah Wahana Pendidikan, 8(24), 78–85. https://doi.org/10.5281/zenodo.7460594
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Jurnal Ilmu Sosial, Manajemen, Akuntansi dan Bisnis

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.




