Hubungan Antara Kecerdasan Emosional dengan Komunikasi Interpersonal dan Kinerja Karyawan di Perusahaan Makanan Tangerang Banten
DOI:
https://doi.org/10.70508/bzqm8t60Keywords:
Kecerdasan Emosional, Komunikasi Interpersonal, KaryawanAbstract
This study aims to determine the relationship between emotional intelligence and interpersonal communication. Interpersonal communication in employees is an inseparable part of social relations in the company, this is because of the need for employees to be accepted in the company environment. Emotionally intelligent employees can understand and manage feelings well, and are able to understand and overcome the feelings of others. The population in this study were employees of PT. Gandummas Kencana consisting of 700 employees with a research sample of 50 employees. The sampling technique used the cluster random sampling technique. The measuring instruments used were the emotional intelligence scale (32 aitems, α = 0.876) and the interpersonal communication scale (35 aitems, α = 0.902). The results of this study indicate that there is a positive relationship between emotional intelligence and interpersonal communication of ???????????? = 0.678. Emotional intelligence provides an effective contribution of 46% to interpersonal communication
Downloads
References
Admiral, Chidir, G., Asbari, M., Supriatna, H., & Novitasari, D. (2021). Linking Employee Coaching, Team Commitment and Performance: Evidence from Indonesian MSMEs. International Journal of Social and Management Studies (IJOSMAS), 02(04), 22–34. https://www.ijosmas.org/index.php/ijosmas/article/view/48
Anto, K. A. (2015). The mediating role of organizational commitment in influence relationships between interpersonal communication and emotional intelligence toward employee performance. International Journal of Business, Economics and Law, 7(2), 47-56.
Asbari, M., Novitasari, D., Taruli Pebrina, E., & Santoso, J. (2020). Work-Family Conflict, Readiness for Change and Employee Performance Relationship During the Covid-19 Pandemic. Jurnal Pendidikan Bisnis Dan Manajemen, 6(2), 67–77. https://doi.org/10.17977/um003v6i22020p067
Basuki, S., Novitasari, D., Fahlevi, M., Nadeak, M., Fahmi, K., Pebrina, E. T., Sudiyono, R. N., & Asbari, M. (2020). Performance Analysis of Female Employees in the Covid-19 Pandemic Period: The Effects of Readiness for Change and Effectiveness of Transformational Leadership. Solid State Technology, 63(1s), 201–217. http://www.solidstatetechnology.us/index.php/JSST/article/view/709
Gopar, O. A., Tarigan, P., & Sembiring, N. (2022). The Effect of Work Environment and Work Motivation on Employee Performance at PT Industry Publishing Pokta. UJoST-Universal Journal of Science and …, 2(6). https://dinastires.org/JAFMhttps://creativecommons.org/licenses/by/4.0/
Haq, S., Asbari, M., Sukriyah, Novitasari, D., & Abadiyah, S. (2022). The Homeschooling Head Performance: How The Role of Transformational Leadership, Motivation, and Self-Efficacy? International Journal of Social and Management Studies, 03(01), 167–179. https://www.ijosmas.org/index.php/ijosmas/article/view/96/80
Hasibuan, M. S. P. (2016). Manajemen Sumber Daya Manusia (Edisi Revisi). Jakarta: Bumi Aksara.
Hutagalung, D., Sopa, A., Asbari, M., Cahyono, Y., Maesaroh, S., & Chidir, G. (2020). Influence of Soft Skills, Hard Skills and Organization Learning on Teachers’ Performance through Innovation Capability as Mediator. Journal of Critical Reviews, 7(19), 54–66. http://www.jcreview.com/?mno=101978
Kumoro, D. F. C., Silalahi, E., Nazmia, I., & Asbari, M. (2023). The Influence of Motivation and Competence on Teacher Performance: A Narrative Literature Review. Literaksi: Jurnal Manajemen Pendidikan, 1(02), 249–253.
Kusumajati, D. A. (2014). Organizational citizenship behavior (OCB) karyawan pada perusahaan. Humaniora, 5(1), 62-70.
Matthews, G., Zeidner, M., & Roberts, R.D. (2002). Emotional intelligence: Science dan myth. Cambridge, MA: Massachusetts Institute of Technology.
Monks, F.J., Knoers, A.M.P., & Haditono, (2004). Psikologi perkembangan: Pengantar dalam berbagai bagiannya. Yogyakarta: Gadjah Mada University Press.
Novitasari, D., Goestjahjanti, F. S., & Asbari, M. (2020). The Role of Readiness to Change between Transformational Leadership and Performance: Evidence from a Hospital during Covid-19 Pandemic. APMBA (Asia Pacific Management and Business Application), 9(1), 37–56. https://doi.org/10.21776/ub.apmba.2020.009.01.4
Novitasari, D., Supiana, N., Supriatna, H., Agung Ali Fikri, M., & Asbari, M. (2021). the Role of Leadership in Innovation Performance: Transactional Versus Transformational Style. JIMFE (Jurnal Ilmiah Manajemen Fakultas Ekonomi), 07(01), 27–36. https://doi.org/10.34203/jimfe.v7i1.2981
Purwanto, A., Bernarto, I., Asbari, M., Mayesti Wijayanti, L., & Chi Hyun, C. (2020). Effect of Transformational and Transactional Leadership Style on Public Health Centre Performance. Journal of Reseacrh in Business, Economics, and Education, 2(1), 304–314. http://e-journal.stie-kusumanegara.ac.id
Putra, A. S., Novitasari, D., Asbari, M., Purwanto, A., Iskandar, J., Hutagalung, D., o, S., & Cahyono, Y. (2020). Examine Relationship of Soft Skills, Hard Skills, Innovation and Performance: the Mediation Effect of Organizational Learning. International Journal of Science and Management Studies (IJSMS), 3(3), 27–43. https://doi.org/10.51386/25815946/ijsms-v3i3p104
Suroso, S., Novitasari, D., Nugroho, Y. A., Chidir, G., & Asbari, M. (2021). Managing MSME Innovation Performance: Analysis of Knowledge-Oriented Leadership and Knowledge Management Capability. Edukatif : Jurnal Ilmu Pendidikan, 3(6), 4541–4555. https://doi.org/10.31004/edukatif.v3i6.1506
Xia, L.X., Gao, X., Wang, Q., & Hollon, S.D. (2014). The relations between interpersonal selfsupport traits and emotion regulation strategies: A longitudinal study. Journal of Adolescence, 37(6), 779-786.
Zaman, M. N., Novitasari, D., Goestjahjanti, F. S., Fahlevi, M., Nadeak, M., Fahmi, K., Setiawan, T., & Asbari, M. (2020). Effect of Readiness to Change and Effectiveness of Transformational Leadership on Workers’ Performance during Covid-19 Pandemic. Solid State Technology, 63(1s), 185–200. http://www.solidstatetechnology.us/index.php/JSST/article/view/708
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Jurnal Ilmu Sosial, Manajemen, Akuntansi dan Bisnis
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
